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Client Management Expert

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
Role Summary:

The Client Management Expert is responsible for managing client relationships and ensuring seamless onboarding experiences. You will work closely with the sales team to ensure compliance with sales processes and manage the entire onboarding process.

This includes drafting contracts and KYC forms, ensuring timely signatures, and archiving documents. Additionally, you will be responsible for resolving complex merchant issues, delivering exceptional customer service, and collaborating with the finance department.

Key Responsibilities:

  • Manage client relationships and ensure seamless onboarding experiences.
  • Ensure compliance with sales processes and regulatory requirements.
  • Streamline the onboarding process for clients and partners.