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Chief Customer Experience Officer

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

This role is responsible for driving company growth through effective customer experience management.

Key responsibilities include designing and executing voice of customer programs, overseeing customer experience enhancement initiatives, and collaborating with cross-functional teams to implement business cases and ROI analyses.

The ideal candidate will have a strong understanding of customer journeys and the ability to innovate and adapt to big data analytics.

Bachelor's degree in Business Administration, Marketing, or Engineering required. 10 years' experience in a similar role preferred.