Hotel Guest Services Coordinator
1 day ago
We are seeking a highly skilled and experienced Front Office Receptionist to join our team at Wyndham Grand Doha West Bay Beach.
The successful candidate will possess excellent communication skills, a positive attitude, and the ability to work well under pressure.
As a Front Office Receptionist, you will be responsible for providing exceptional guest services, handling front desk operations, and maintaining accurate records.
You will also be required to assist guests with their requests, respond to phone calls, and perform other administrative tasks as needed.
Key Duties- Check guests in and out of the hotel, ensuring accurate room assignments and processing payments efficiently.
- Manage the front desk operation, including maintaining accurate records, answering phone calls, and performing administrative tasks.
- Assist guests with their requests, such as making restaurant reservations, arranging transportation, or providing directions.
- Provide excellent customer service to guests, responding to their inquiries and resolving any issues promptly.
- Maintain a clean and organized workspace, adhering to hotel standards and policies.
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