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Facilities Management Professional

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar National Bank Full time
Job Description:

The successful candidate will be responsible for overseeing the timely maintenance of QNB's premises, ensuring that all facilities are well-maintained and running efficiently.

  1. Maintenance Scheduling: Develop and implement a schedule for routine, scheduled, and emergency maintenance to ensure minimal disruptions to business operations.
  2. Team Monitoring: Oversee the maintenance team, providing guidance and support as needed to ensure tasks are completed efficiently.
  3. Quotations and Procurement: Monitor quotations for maintenance services, ensuring that the best value is obtained while meeting quality standards.
  4. KPIs and Best Practices: Implement key performance indicators (KPIs) and best practices for facilities management, promoting cost consciousness and efficiency.
  5. Cost Optimization: Minimize costs and optimize benefits by identifying areas for improvement and implementing effective solutions.
  6. Incident Response: Respond promptly to maintenance incidents, ensuring that issues are resolved quickly and efficiently.
  7. Customer Support: Provide excellent customer service, assisting with queries and resolving issues related to Bank's products.
  8. Relationship Building: Build strong relationships with internal departments, external maintenance companies, and other stakeholders to achieve the Group's objectives.
  9. Data Provision: Provide accurate and timely data to internal and external auditors, compliance, financial control, and risk management teams.
  10. Maintenance Coordination: Coordinate maintenance activities across QNB's premises, ensuring that all equipment and systems are properly maintained.
  11. Help Desk Support
  12. Schedule Maintenance: Schedule maintenance for all equipment and electrical/mechanical systems necessary for efficient QNB operations.
  13. Invoice Review: Review invoices from maintenance companies, ensuring that purchased equipment or required services delivered meet specifications.
  14. Complaint Resolution: Resolve complaints and maintenance requests in a timely manner, coordinating with other departments as needed.
  15. Vehicle Maintenance: Handle QNB vehicle service, including checking, maintaining, and servicing vehicles.
  16. Receptionist Service: Manage the outsourced receptionist service, keeping records of attendance and rotation schedules.
  17. Purchase Coordination: Coordinate purchases and requisitions of maintenance parts and machines with the Purchasing Department and Stores Unit.
  18. Equipment Management: Verify and record all equipment delivered to branches, monitoring maintenance costs accordingly.
  19. Policy Compliance: Ensure compliance with all policies and procedures, establishing set procedures for issuance of maintenance tools and equipment.
  20. Safety Requirements: Ensure that all safety requirements are maintained, coordinating and monitoring maintenance performed by external service providers.
  21. Professional Development: Identify areas for professional development and undertake development activities to remain current with industry developments.