Housekeeping Department Lead

20 hours ago


Doha, Baladīyat ad Dawḩah, Qatar Kempinski Hotels Full time
Job Description

We are seeking an experienced and skilled Assistant Housekeeping Manager to join our team at Kempinski Hotels. As a key member of the Housekeeping Department, you will be responsible for assisting the Housekeeping Manager in managing daily operations to ensure the highest standards of cleanliness and guest satisfaction.

Main Responsibilities:

  1. Supervise and direct all cleaning and maintenance operations on floors and public areas.
  2. Closely monitor processes related to housekeeping services provided to guests to ensure timeliness and quality.
  3. Assist with supervising staff and ensuring adherence to hotel standards.
  4. Participate in the recruitment of new staff by screening and interviewing applicants.
  5. Identify department training needs and develop training plans.
  6. Maintain open communication with staff and provide relevant information to ensure smooth daily operations.
  7. Anticipate and maintain equipment and supplies, controlling usage to meet budget requirements.
  8. Handle guest comments and requests, making recommendations to improve services.
  9. Monitor housekeeping procedures, including lost and found, key control, security, and emergency procedures.
  10. Participate in various housekeeping projects, such as general cleaning and scheduling.
  11. Support the Executive Housekeeper in preparing annual manning guides and departmental budgets.
  12. Perform administrative duties, including attending meetings, writing reports, and maintaining logs.


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