Cloud and Server Operations Lead
5 days ago
About lxbfYeaa
We strive to provide exceptional banking services to our customers in the Middle East and Africa region.
With a substantial presence in over 31 countries across three continents, we serve more than 20 million customers through our extensive network of 1,000 locations and 4,300 ATMs.
We have consistently received top ratings from leading credit rating agencies, including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+).
This role involves managing the administration of main server operating systems and applications, ensuring high security and operational standards are consistently met.
Key Performance Indicators:
- Maintain relations with selected vendors for systems software, application, and hardware delivery and maintenance.
- Build and maintain strong and effective relationships with all other related departments and units to achieve the Group's goals/objectives.
- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.
- Install, monitor and maintain the main servers systems and applications for Linux Systems.
- Provide a reliable operating systems environment in order that the applications meet the required service levels.
- Prepare documentation for specific platforms' procedures and guidelines for business continuity and contingency planning of the Group's systems architecture within the overall contingency planning policy of the Group; and check daily outcomes.
- Prepare documentation for specific platforms' procedures and guidelines for data and systems security of the Group's main systems within the overall systems security policy of the Group; and check daily logs and exceptions.
- Monitor assigned main systems operating systems and application performance sizing and utilization.
- Provide automated and documented procedures in order to support simplification of data center operations activity for daily procedures and synchronization of backup site.
- Provide automated and documented scripts for backup and retention of data on external storage within the backup and retention policy of each main system.
- Execute change management procedures with version and backtrack control.
- Ensure timely resolution of operating systems and application failures on main systems.
- Report to the Head of Linux and Configuration Support and Senior Manager System support for approvals of work and prioritization of projects on hand.
- Confer with and seek guidance from the Senior Linux and Configuration Administrator in handling more complex jobs.
- Possess in-depth technical knowledge in operating systems of assigned main servers to provide a convenient platform for systems delivery, understanding the network and systems architecture to resolve any business disruption or inconvenience to the users that may critically impact the Group.
- Understand assigned systems' internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes.
- Perform careful analysis to ensure congruence with the Group's long term planning and approved strategy.
- Be aware of systems security in application and system software to implement and monitor policy and ensure full protection of software and data from unauthorized access or disruption of services.
- Identify areas for professional development of self and act to enhance professional development.
Required Skills and Qualifications:
- Bachelor's Degree in Computer Science.
- Specializes in maintaining and developing Linux infrastructure technology.
- Minimum 4 years' experience in financial services with a specialization in systems technical design, implementation and maintenance of main server systems relevant to the environment.
- Training courses and certification in operating systems, security and applications support.
- Weblogic Administration experience.
- Red Hat Certified System Administrator.
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