Quality Assurance and Compliance Expert

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

Job Description

Job Summary

We are seeking a Quality Assurance and Compliance Expert to join our team at Qatar Airways. The successful candidate will be responsible for ensuring the quality and integrity of our IT operations, through continuous quality assurance processes and development of a comprehensive quality assurance program.

Key Responsibilities
  • Develop and implement a quality assurance program for IT, prioritizing review steps and test plans.
  • Identify areas of risk and develop strategies to mitigate them, advising senior management on recommendations and correction actions.
  • Analyze business processes and procedures, performing risk assessments and internal control evaluations to identify gaps for corrective measures.
  • Contribute to the Internal Audit risk assessment and audit planning process, reviewing various processes and controls to identify risks and evaluate and test controls.

About You

  • Minimum 6 years' experience in infrastructure audits, operating systems, databases, and support, security & vulnerability tracking, and/or related experience.
  • Broad experience in IT Operations, IT Audit, and Compliance, with knowledge of ISO 2021 and reporting tools such as PowerBI or Tableau.
  • Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA) certification is an asset.
  • Strong analytical and quantitative skills, with ability to use data and metrics to back up assumptions, recommendations, and drive actions.
  • Excellent communication and presentation skills, with ability to present information to various levels of management on a formal and informal basis.


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