Hospitality Service Representative
4 days ago
As a Guest Service Officer with Hyatt Hotels Corporation, you will have the opportunity to work in a dynamic and supportive team environment, delivering exceptional customer service to our guests. This role requires strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
Responsibilities
The Guest Service Officer will be responsible for:
• Providing exceptional customer service to our guests
• Coordinating spa appointments and managing schedules
• Maintaining a clean and organized reception area
• Processing payments and handling phone calls
• Providing information about spa services and facilities
Qualifications
To be successful in this role, you will require a relevant degree or diploma in Hospitality or Tourism management, minimum 2 years of work experience in hotel operations, and good customer service, communications, and interpersonal skills.
Benefits
We offer a competitive salary package, opportunities for growth and development, and a supportive team environment.
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