Business Development Officer

3 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Noqoody Payment Services Full time
ROLE AND RESPONSIBILITIES

Develop and execute business and marketing strategies in collaboration with the line manager to achieve revenue targets. Identify and acquire new clients in the POS and e-commerce sectors through proactive outreach, networking, and relationship building. Foster strong relationships with existing clients to ensure customer satisfaction and retention.

Key Responsibilities:
  • Ensure client satisfaction and consistent revenue growth as targeted by management.
  • Strengthen client relationships and ensure the successful continuation of business from clients.
  • Research and identify new business opportunities.
  • Drive sales growth by initiating contact with potential clients, nurturing relationships, and facilitating the sale of products, including software solutions and services within the payments sector.
  • Negotiate with merchants/clients and finalize terms and conditions during contract renewal/amendment.
  • Prepare monthly performance reports and client visit reports.
  • Meet projections anticipated from three months and above.
  • Identify opportunities for product enhancement or new product development through comprehensive analysis of market trends and competitor activities.
  • Facilitate client requirement meetings, both in person and/or remotely using current online applications.
  • Respond to client queries regarding products in a timely manner.
  • Able to address client questions technically.
  • Proactively research and evaluate new sourcing and research ideas and methods to create innovative sourcing strategies.
  • Assist in company branding and media communication activities, such as advertisements, marketing collaterals, and website.
  • Determine cross-selling opportunities among different products.
  • Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
  • Reach sales targets given by top management (monthly, quarterly, biannually, annually).
Preferred Skills:
  • Expert English communication skills, with Arabic an advantage.
  • Creative and strategic mindset.
  • Negotiation and closing deals.
  • Professionalism with colleagues and client relationships (B2B and B2C).
  • Flexible to changing conditions and possessing a high level of integrity.
  • Expert knowledge of various business principles, such as marketing strategy, financial analysis, and supply chain oversight.
  • Risk Management & Financial Analysis planning and implementation.
Qualification & Education Requirements:
  • Degree in Financial Marketing, Management, Business Information Systems, or similar.
  • Extensive experience, preferably in Business Development.
  • Demonstrable track record of devising sales-enhancing strategies.
  • Unmatched supervision, research, and troubleshooting skills.
  • Exceptional consulting and quality assurance abilities.
  • Ability to tackle the demands of ever-evolving technological implements with ease.
Technical Knowledge:
  • POS & E-commerce Platforms and Solutions.
  • Payment Gateway Solutions and System (Upgrade and Migration).
  • Channel integrations and certifications (ATM, CDM, Internet Banking, Mobile Banking, IVR, POS & mPOS).
  • Protocols, Compliances, and Standards (e.g., PCIDSS, ISO8583, NDC 91x, VBV, XFS, etc.).
  • Knowledge of various types of payment cards, including VISA, MasterCard, & American Express (AMEX).
  • General Banking fundamentals and Procedures.

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