Hotel Front Office Coordinator

15 hours ago


Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels and Resorts, Inc. Full time
Hospitality Team Member

As a Hospitality Team Member at Wyndham Grand Doha West Bay Beach, you will play a critical role in ensuring that our guests receive exceptional service and attention to detail.

Your primary responsibilities will include handling front desk operations, such as check-in/check-out, cashiering, and taking reservations. You will also be responsible for providing information to guests about hotel services, facilities, and hours of operation.

Key Responsibilities:

  • Answer guest inquiries about hotel services, facilities, and hours of operation in a timely manner.
  • Ensure logging and delivery of packages, mail, and messages to guests and meeting rooms.
  • Review Front Office log and Trace File daily.
  • Follow all cash handling and credit policies.
  • Be aware of all rates, packages, and special promotions as listed in the Red Book.

Requirements:

  • High School diploma or equivalent required.
  • Computer experience required.
  • College coursework in a related field is helpful.
  • Experience in a hotel or a related field is preferred.


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