Store Operations Manager
1 week ago
As a key member of the Apparel Group team, you will be responsible for ensuring the highest levels of customer service are provided by retail staff and that they have the skills and support required to maximize sales.
You will work closely with the Store Manager to implement operating procedures at the store in line with company standards and ensure that all staff adhere to brand and company policies.
Your responsibilities will include:
- Maintaining knowledge of new products, trends, and fashion directives at all times to effectively respond to and anticipate customer needs.
- Ensuring that retail staff have the skills to provide the highest levels of customer service for maximizing sales.
- Assisting the Store Manager in implementing operating procedures at the store as per the company standards.
In addition, you will be responsible for maintaining visual merchandising standards at the stores at all times as per set VM standards and promoting the Club Apparel Loyalty Program of the company for repeat sales.
Key ResponsibilitiesYour key responsibilities will include:
- Maintaining updated product knowledge to ensure minimal stock loss.
- Ensuring that the retail staff has the skill to provide the highest levels of customer service for maximizing sales.
- Assisting the Store Manager in implementing operating procedures at the store as per the company standards.
- Maintaining the visual merchandising standards at the stores at all times as per set VM standards.
- Promoting the Club Apparel Loyalty Program of the company for repeat sales.
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