Commercial Fire Protection Professional
1 week ago
Our Expectations:
We expect our Fire Alarm Systems Specialist to deliver exceptional results, working closely with our clients and internal teams. The ideal candidate will possess a strong understanding of fire safety principles, excellent communication skills, and a customer-centric approach.
Responsibilities:
- Meet with clients to discuss their fire safety requirements and provide customized solutions.
- Stay informed about industry trends and participate in relevant tenders.
- Maintain strong relationships with clients across various sectors.
- Collaborate with the sales team to identify new leads and expand AMC/Fit Out jobs.
- Develop the skills and potential of technicians to handle troubleshooting effectively.
- Track and resolve service complaints in a timely manner.
- Assist the sales team in obtaining spare parts for efficient equipment operation.
- Provide innovative solutions for retrofit & renovation of FA works.
- Generate and manage invoices for completed work.
- Collect payments from clients in a timely manner.
- Evaluate the performance of direct reports.
- Manage the submission and collection of renewal of service contracts.
- Carry out Preventive maintenance tasks according to contract specifications.
Requirements:
- UPDA and QCDD certifications are preferred, along with at least Grade C qualification.
- A strong background in FA panel programming and troubleshooting is essential.
- Pursuing Grade C certification from QCDD within a year is highly beneficial.
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