Healthcare Operations Specialist

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar POPUP Agency Full time

**Job Requirements:**

As an Operations Coordinator at POPUP Agency, you will play a key role in ensuring the smooth operation of our nursing staffing services. Key responsibilities include:

  • Developing, implementing, and refining operational processes to improve efficiency and service quality in staffing placements.
  • Collaborating with recruitment and nursing staff to ensure timely placement and onboarding of nurses to meet client needs.
  • Overseeing the scheduling of nursing staff, ensuring optimal coverage for client facilities while accommodating staff availability.
  • Providing exceptional customer service by serving as a primary point of contact for client inquiries.
  • Maintaining accurate records of staffing placements, client interactions, and operational metrics in the company's database and CRM system.
  • Ensuring compliance with regulatory standards and company policies, including health and safety regulations.
  • Preparing regular reports on operational performance, identifying trends and areas for improvement.
  • Working closely with sales and marketing teams to align operational capabilities with business development efforts.
  • Proactively identifying and resolving operational challenges, implementing solutions to prevent future issues.

**Preferred Qualifications:**

  • Bachelor's degree in Business Administration, Healthcare Management, or a related field.
  • 2+ years of experience in operations, preferably in the healthcare or staffing industry.
  • Strong organizational and time management skills with attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and familiarity with CRM systems.
  • Ability to work effectively both independently and as part of a team.


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