Store Operations Manager
1 day ago
About the Role:
We are seeking a highly skilled and experienced Store Operations Manager to join our team at A Future With Us. As a key member of our retail operations team, you will play a vital role in ensuring the smooth day-to-day running of our store.
Your primary responsibility will be to oversee the staff and ensure all tasks are completed effectively and efficiently. You will also be responsible for training and developing staff members, as well as substituting for the line manager when required.
In addition to your operational duties, you will maintain a high standard of customer service and lead by example. You will possess strong knowledge of commerciality and understand all Key Performance Indicators (KPIs).
Key Responsibilities:
- Provide exceptional customer service
- Assist the store manager with daily operations
- Manage the store in the absence of the line manager
- Train new employees on Point of Sale operations
- Maintain excellent product knowledge
- Supervise the delivery process
- Participate in in-store administration procedures
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