Infrastructure Operations Lead

6 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

We are looking for a highly skilled Infrastructure Operations Lead to join our team at SITA. As a Senior Specialist/Engineer Service Operations, you will be responsible for guaranteeing SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers.

This involves performing all Network Service Operations activities according to SITA standards and procedures, maximizing customer satisfaction by delivering first-class support activities. You will work closely with other support teams, ensuring key KPIs are met and helping to reprioritize Incidents, Problems, and Changes.

  • Support senior team members in management reporting and coordination of day-to-day tasks during the absence of the Lead Engineer.


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