Airlines Operations Director
1 month ago
The Client of Aurawoo International Sharjah is seeking an experienced Airlines Manager to oversee the operations of our airline in Doha, Qatar. As a key member of our aviation and airport management team, you will be responsible for ensuring efficient and safe operations.
Key Responsibilities:- Strategic Planning: Develop and implement strategic plans and business objectives to maximize airline profitability and growth.
- Operational Management: Oversee day-to-day airline operations, including flight scheduling, aircraft maintenance, crew management, and ground operations.
- Budgeting and Financial Management: Manage the airline's budget, monitor financial performance, and implement cost-saving measures.
- Regulatory Compliance: Ensure compliance with local and international aviation regulations, safety standards, and industry best practices.
- Customer Service: Monitor and enhance customer satisfaction levels by maintaining high service standards and addressing customer feedback.
- Team Leadership: Manage and lead a team of airline staff, including pilots, cabin crew, ground staff, and administrative personnel.
- Vendor and Supplier Management: Collaborate with vendors and suppliers to negotiate contracts, manage service agreements, and ensure timely delivery of goods and services.
- Crisis Management: Develop and implement contingency plans to handle emergencies, flight disruptions, and other operational challenges.
- Stakeholder Relations: Build and maintain relationships with stakeholders such as airport authorities, government agencies, and industry partners.
- Performance Analysis: Analyze key performance indicators and operational data to identify areas for improvement and implement corrective actions.
- Education and Experience: A bachelor's degree in aviation management, business administration, or a related field is typically required. Previous experience in airline management or a related role is preferred.
- Knowledge of Aviation Regulations: Familiarity with local and international aviation regulations, safety protocols, and industry standards.
- Leadership Skills: Strong leadership abilities with the ability to motivate and inspire teams to achieve organizational goals.
- Financial Acumen: Proficiency in financial management, budgeting, and cost control principles to ensure optimal financial performance.
- Communication Skills: Excellent verbal and written communication skills to interact with internal and external stakeholders effectively.
- Problem-Solving Abilities: Proven ability to analyze complex situations, make sound decisions, and implement effective solutions.
- Customer Focus: Dedication to providing exceptional customer service and ensuring a positive travel experience for passengers.
- Adaptability: Flexibility to work in a dynamic and fast-paced environment, adapting to changing priorities and operational requirements.
- Analytical Skills: Strong analytical skills to interpret data, identify trends, and make data-driven decisions to improve operational efficiency.
- Multicultural Awareness: Cultural sensitivity and the ability to work with diverse teams and passengers from different backgrounds.
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