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Beauty Service Specialist

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time

Job Summary

As a Beauty Consultant at Qatar Airways, you will be responsible for delivering exceptional customer experiences while representing the spa in a professional and hospitable manner. Your primary goal will be to build long-term relationships with customers, maximize return visits, and provide outstanding after-sales service.

Key Responsibilities

• Develop a deep understanding of customer needs by asking open-ended questions and providing personalized services.
• Offer a range of manicure, pedicure, and makeup services to the highest standards, adhering to spa protocols and procedures.
• Ensure customer complaints are handled professionally and promptly, and maximize sales opportunities to generate revenue.
• Sell Dior products and provide exceptional service throughout the sales process, utilizing the spa retail sales system with proficiency.
• Maintain the highest standards of sanitation, including cleaning and sanitizing workstations and tools.
• Monitor stock levels, report any issues to management, and ensure adequate stock levels are maintained.
• Conduct all assigned operational and administrative tasks, adhering to the spa's Operating procedures.

Requirements

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet sales targets.
• Proficiency in using the spa retail sales system.
• Excellent customer service skills and ability to build long-term relationships.
• Ability to work independently and as part of a team.

What We Offer

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• A dynamic and supportive work environment.
• The chance to work with a world-class airline and spa brand.