Senior Application Support Professional
6 days ago
We are seeking a highly skilled Senior Application Support professional to manage and support our application systems with a focus on General Insurance, Oracle, Java, and Analytics. This role combines both technical and functional expertise to ensure smooth and efficient operation of insurance applications, troubleshooting and resolving issues, and implementing improvements.
Job OverviewDemo account for internal testing is a leading MENA-based global InsurTech company and was founded by Qatar Insurance Group in partnership with Swiss Re. Demo account for internal testing is facilitating the insurance industrys adoption of new technologies to modify operational processes, cultures, and customer experiences to meet rapidly changing business requirements for the new digital age.
Key Responsibilities- Provide end-to-end application support for insurance-related applications, ensuring minimal disruption and timely issue resolution.
- Troubleshoot and resolve technical issues related to Oracle databases, Java applications, and system integrations.
- Collaborate with functional teams to understand business requirements and translate them into technical solutions.
- Analyze system logs, identify performance bottlenecks, and recommend system optimizations to improve the functionality and efficiency of applications.
- Act as a liaison between business users and technical teams to ensure clear communication and alignment on support priorities and requirements.
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