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Club Lounge Team Member

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Rosewood Hotel Group Full time

Responsibilities

The successful candidate will be responsible for:

  1. Managing guest relationships, providing exceptional service and resolving any issues in a timely and professional manner.
  2. Preparing and presenting menus, making recommendations to guests and handling food and beverage orders.
  3. Maintaining a high level of product knowledge, staying up-to-date with new menus and offerings.
  4. Ensuring excellent communication among team members, management, and guests, promoting a positive and respectful work environment.
  5. Participating in ongoing training and development programs to enhance skills and performance.
  6. Contributing to the achievement of hotel objectives and goals, supporting initiatives to improve guest satisfaction and loyalty.
  7. Maintaining a clean and organized workspace, adhering to health and safety protocols and company policies.
  8. Supporting the micro-management of expenses, reviewing financial reports and contributing to budget planning and control.
  9. Upholding the company's values and standards, embodying the Rosewood culture and maintaining the integrity of the brand.