Hospitality Team Member
5 days ago
Welcome to Raffles Doha
We are delighted to introduce you to our luxurious property, where every moment is a testament to our commitment to excellence. As a member of our front-of-house team, you will play a vital role in crafting unforgettable experiences for our discerning guests.
Job Role
The Bellman position requires a dedicated individual who can deliver exceptional service, anticipate guest needs, and contribute to a positive and welcoming environment. You will be responsible for providing personalized luggage handling and concierge services, as well as maintaining effective communication with hotel departments.
Key Responsibilities
- Ensure seamless guest arrivals and departures through efficient luggage handling and concierge services.
- Anticipate and respond to guest needs, making recommendations to enhance their stay.
- Maintain accurate records and documentation to ensure efficient operations.
- Collaborate with hotel departments to provide exceptional guest experiences.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements
- Excellent communication and interpersonal skills.
- Able to work efficiently in a fast-paced environment.
- Proficient in maintaining confidentiality and handling sensitive information.
- Familiarity with local culture and customs.
- Passionate about delivering exceptional guest experiences.
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