Hospitality Team Member

6 days ago


Doha, Baladīyat ad Dawḩah, Qatar Raffles Hotels & Resorts Full time

Welcome to Raffles Doha

We are delighted to introduce you to our luxurious property, where every moment is a testament to our commitment to excellence. As a member of our front-of-house team, you will play a vital role in crafting unforgettable experiences for our discerning guests.

Job Role

The Bellman position requires a dedicated individual who can deliver exceptional service, anticipate guest needs, and contribute to a positive and welcoming environment. You will be responsible for providing personalized luggage handling and concierge services, as well as maintaining effective communication with hotel departments.

Key Responsibilities

  • Ensure seamless guest arrivals and departures through efficient luggage handling and concierge services.
  • Anticipate and respond to guest needs, making recommendations to enhance their stay.
  • Maintain accurate records and documentation to ensure efficient operations.
  • Collaborate with hotel departments to provide exceptional guest experiences.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements

  • Excellent communication and interpersonal skills.
  • Able to work efficiently in a fast-paced environment.
  • Proficient in maintaining confidentiality and handling sensitive information.
  • Familiarity with local culture and customs.
  • Passionate about delivering exceptional guest experiences.


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