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Hostess at The Plaza Doha, LXR Hotels
2 months ago
We are seeking a highly skilled and experienced Hostess to join our team at The Plaza Doha, LXR Hotels. As a Hostess, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery in our Food and Beverage outlets.
Key Responsibilities- Guest Seating and Table Management
- Welcome guests in a polite and friendly manner
- Coordinate seating for customers
- Upselling and Revenue Growth
- Up-sell with latest departmental incentives
- Food and Beverage Operations
- Manage table set-ups
- Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
- Customer Service and Support
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Brand Standards and Compliance
- Ensure compliance of brand standards
- Ensure cleanliness of work areas
- Health and Safety
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Teamwork and Communication
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Customer Service Skills
- Commitment to delivering high levels of customer service
- Flexibility and Adaptability
- Flexibility to respond to a range of different work situations
- Teamwork and Communication
- Ability to work on your own or in teams
- Previous Experience
- Previous Food and Beverage and/or industry experience
- Cash Handling and Food Hygiene
- Experience with cash handling
- Knowledge of Food Hygiene Regulations
Hilton Worldwide, Inc. is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.