Quality Assurance Expert
4 days ago
Operations Excellence Catalyst Job Description
We are seeking an experienced Operations Excellence Specialist to join our team in Qatar. The successful candidate will serve as an Operations Excellence (OE) subject-matter expert (SME) to resolve operational issues and develop programs within respective areas of assignment.
About the Position
- Serves as PSP/OE SME within respective areas of assignment in the Operations Group, with the ability to resolve issues and close 'gaps to potential' in order to improve Company business performance.
- Conducts and facilitates workshops for achieving desired outcomes and improving the quality of output.
Key Responsibilities
- Implement and coordinate the 'Heart and Mind' programs within respective areas of assignment that drive effective behaviour and positive cultural change.
- Introduces essential control measures, including specific hierarchies for PSP audit programs, feedback systems, and Key Performance Indicator (KPI) tracking and analysis.
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