Global Travel Coordinator

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar ALI BIN ALI Full time

**Job Summary**

A successful Travel & Tourism Agent at ALI BIN ALI plays a pivotal role in crafting unforgettable travel experiences for clients.

Key Responsibilities:

  1. Collaborate with the team to achieve agency objectives by accomplishing relevant tasks as needed.
  2. Meet with clients to understand their travel needs, budgets, and preferences, providing expert advice to ensure a seamless journey.
  3. Handle travel-related issues, conflicts, complaints, cancellations, and refunds with professionalism and empathy.
  4. Nurture relationships with travel and tour vendors to offer exclusive deals and personalized services.
  5. Maintain accurate records of bookings, payments, transactions, phone calls, and meetings to guarantee efficiency and transparency.
  6. Stay updated on industry trends and destinations through regular attendance at travel seminars and conferences.

**Requirements**

To succeed in this role, you will need:

  • A deep understanding of the travel and tourism industry.
  • Excellent communication and interpersonal skills.
  • The ability to work well under pressure and manage multiple tasks simultaneously.
  • A passion for delivering exceptional customer service.
  • Proficiency in using relevant software and technology to streamline operations.


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