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Field Services Engineer Expert

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar OSI Systems, Inc. Full time
Overview

Rapiscan, a leading detection technology provider, seeks an experienced Field Services Engineer to support its X-Ray screening systems in Doha. The ideal candidate will have strong communication skills and the ability to troubleshoot complex systems.

Key Responsibilities
  1. Install, commission, and service Rapiscan's X-ray and Trace systems in Qatar.
  2. Collaborate with IT Specialists and PLC engineers to ensure seamless integration and commissioning.
  3. Conduct site surveys prior to installations and provide professional site reports.
  4. Diagnose and troubleshoot Detection systems & sub systems, performing repairs, maintenance, and overhauls as necessary.
  5. Maintain accurate technical documentation, including service reports and engineering change requests.
  6. Carry out all preventive and corrective maintenance works and respond to call-outs.
  7. Analyze system failures, investigating, reporting, and resolving issues.
  8. Recommend spare parts for various service levels or periodic service intervals.
  9. Work flexible shifts to support key customer sites.
  10. Submit timely service reports and non-conformance reports.
  11. Provide regular feedback to Engineering, Product Line Management, and QA teams.