Room Attendant

1 day ago

Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full time
Roles and responsibilities

The Room Attendant, is responsible for maintaining the highest cleaning standard of guest rooms, adjoining public areas, back of the house areas, and service areas. He / She is also ensuring the comfort of all our guests as established by Raffles & Fairmont service standards, standards & procedures. The Room Attendant is held responsible for reporting maintenance to ensure safe keeping of assets as well as reporting lost & found objects. His / Her tasks includes but not exclusively making beds, dusting, vacuuming, cleaning and sanitizing bathrooms and features, removal of trash etc. The Room Attendant keeps guest's perspective in mind at all time to carry out the mission of the Housekeeping Department as well as the company values & vision.

Primary Responsibilities

  • Consistently offer professional, friendly and engaging service.
  • Report to shift on time in issued uniform in a neat, clean and tidy appearance at all times.
  • Report to assigned work areas and clean the guest rooms following the established procedures and standards.
  • Attend actively to daily briefing.
  • Attend to training session.
  • Greet and welcome guests and address them by name at all times.
  • Propose help to guest whenever necessary.
  • Clean all assigned areas including but not exclusively: dusting, making beds (when applicable), soiled linen removal, vacuuming, bathroom cleaning & sanitizing, inside window cleaning (when accessible), replenish rooms with supplies.
  • Responsible for keeping the areas tidy at all time.
  • Ensure rooms are cleaned, supplied & maintained according to departmental & Forbes standards.
  • Assist supervisor to prepare rooms for VIP arrival.
  • Report maintenance needs in guest rooms or public areas & escalate request when repairs are delayed.
  • Ensure linen supplies are adequately stocked at pantries.
  • Monitor pantry at adequately stock.
  • Remove food trays and trolleys from guestrooms and hallways to floor pantries.
  • Collect and deliver guest laundry when applicable.
  • Deliver and set up guest request amenities including rollways, baby cribs, etc.
  • Sign in and out master keys daily.
  • Responsible to safe keep master keys and devices.
  • Use cleaning supplies and equipment according to set up standard. Clean and maintain equipment clean and in good condition at all times.
  • Update and record the work assignment. Responsible to accept/ complete all order sent to him / her via housekeeping messaging system.
  • Report room status discrepancies to floor supervisor immediately.
  • Update status of clean rooms promptly as soon as they are cleaned (Need Inspection).
  • Provide turn down service to all occupied and arrival expected rooms according to departmental standards on the PM shift.
  • Return and properly tag all lost and found articles in the Housekeeping Office.
  • Maintain and refill guest room attendant small mobile cart daily.
  • Responsible for in-house moves when applicable (Fairmont) and ensure that all guest belongings are placed back correctly in the new assigned rooms.
  • Provide shoe shine and/or shoe cleaning service for guests. (Fairmont Hotel only)
  • Assist with general inventories.
  • Report to security any doors find open.
Desired candidate profile

Positive attitude
Fluent communication in English.
Basic IT knowledge (Opera / e-housekeeping)
Basic electrical tools handling knowledge
Chemical knowledge requested
Posture knowledge required
Ability to focus attention on guest needs, interact with guest respectfully, naturally and efficiently, remaining calm and courteous at all times
Fully aware of FLHSS standards
Understand and apply Cleaning cycle/ Hygiene skills
Full understanding of the Raffles & Fairmont vision, values and standards
Follow departmental policies and procedures and service standards.
Adhere to the Company policies and procedures and comply with the Code of Conduct.
Remain well-mannered and well-groomed as per company standard.
Follow all Fire – Life – Health & Safety - Security policies and strive for constant improvement to avoid health and safety hazards.
Work in compliance with FLHSS standard to prevent injury and report anomalies.
Observe and participate in the company recycling program and follow a strict discipline to reduce, re-use and recycle wherever possible. (Sustainability).
Complete daily assignments and report progress to Supervisor.
Perform other duties and responsibilities as assigned by the Supervisor / Assistant HK Manager, Assistant Director Housekeeper, Executive Director Housekeeping.

  • Room Attendant

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    Room AttendantYour Day to DayAs a Room Attendant, you will be responsible for the cleanliness and orderliness of our guest rooms in accordance to our hotel standards.What We Need From YouIdeally, you'll have some or all of the following competencies and experience we're looking for: Similar experience in a luxury hotel and/or resortAttention to detailGood...

  • Hotel Room Attendant

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Ezdan Holding Group Full time

    ResponsibilitiesReceive work assignments, keys, and supplies from the supervisor.Sign key logbooks and maintain the master key.Clean guest lifts, corridors, and staircases.Check and clean fire exit staircases.Clean guest rooms, bathrooms, and corridors.Vacuum carpets, dust furniture, empty ashtrays and wastebaskets.Maintain tidy and organized guest...

  • Dining Room Attendant

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar 1st-jobs Full time

    We are seeking a skilled Dining Room Attendant to join our team at 1st-jobs. In this role, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our patrons.Key Responsibilities:Greet customers and present them with menus in a friendly and welcoming manner.Take orders from customers and relay them...

  • Luxury Room Attendant Specialist

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    We're a leading international luxury hotel brand that's dedicated to creating unique and enriching experiences for our guests. Our passion for excellence drives everything we do, from the way we design our properties to the way we deliver personalized service.Your Key ResponsibilitiesAs a Room Attendant, your main focus will be on maintaining the highest...

  • Housekeeping Room Attendant Assistant

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels LLC (UAE) Full time

    Premier Inn Hotels LLC (UAE) is a leading hospitality company in the Middle East, with over 11 hotels across the region.Company OverviewWe strive to deliver exceptional experiences for our customers and create excellent career opportunities for individuals like you. Our hotels operate under a strategic partnership between Emirates Group and Whitbread PLC,...

  • Housekeeping Attendant

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar The Ned Doha Full time

    Roles and responsibilities We are looking for a Housekeeping Attendant to work within The NED Doha. If you have experience as a Housekeeping Attendant in a hotel luxury environment, and you are enthusiastic, passionate and knowledgeable good service; then we want to hear from youResponsibilities:To consistently achieve the required standards of cleanliness,...

  • Room Maintenance Specialist

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Abroad Work Full time

    Role SummaryThis Guest Room Attendant role is an exciting opportunity to join the Abroad Work team as we continue to grow and expand our operations.As a key member of our housekeeping team, you will play a crucial role in ensuring that our guests have an exceptional stay with us.We are looking for someone who is highly motivated, enthusiastic, and dedicated...

  • Dining Room Attendant

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar FLOCAFE ESPRESSO ROOMS Full time

    We are looking for a Restaurant Server to join our team at FLOCAFE ESPRESSO ROOMS.Job DescriptionThe Restaurant Server will be responsible for delivering exceptional customer service and ensuring the smooth operation of the restaurant.Main Responsibilities:Greet guests with a friendly and courteous attitude.Ensure understanding of daily specials, internal...

  • Hotel Accommodation Attendant

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Abroad Work Full time

    Job OverviewThis Guest Room Attendant role is an ideal opportunity for someone who is passionate about delivering exceptional customer service and maintaining a high level of attention to detail.You will be responsible for ensuring that all guest rooms are cleaned and maintained to a high standard, and that our guests receive a warm and welcoming experience...

  • Villa Attendant Professional

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Echelonix Full time

    Echelonix is seeking a skilled Villa Attendant to provide exceptional guest experiences in our luxurious villas.Key Responsibilities:Maintain the cleanliness and organization of villas, ensuring a comfortable and welcoming environment for guestsAttend daily briefings and take on assigned tasks to ensure seamless villa operationsEnsure all areas of...

  • Housekeeping Attendant

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar Anantara Doha Full time

    Roles and responsibilities Ensures that all guest rooms, floor corridors are cleaned and well-maintained based on prescribed standards. Provides for cleanliness and maintenance of pantries, service area and trolleys. Provides for turn down service of guest rooms based on prescribed standards. Reports to shift Supervisor repairs, maintenance work...

  • Hospitality Room Care Professional

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    We're a luxury hotel brand that's committed to delivering exceptional experiences to our guests. Our passion for excellence drives everything we do, from the way we design our properties to the way we deliver personalized service.Your Key ContributionsAs a Room Attendant, you'll contribute to maintaining the highest standards of cleanliness and presentation...

  • Spa Attendant

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar The Ned Doha Full time

    Roles and responsibilities Greet and welcome guests in a warm and friendly manner. Maintain cleanliness and organization of the spa, Gym & Pool including treatment rooms, waiting areas, changing rooms and common areasPrepare and stock treatment rooms with necessary supplies and linens. Assist spa therapists and technicians with preparing for treatments....

  • Housekeeping Attendant

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels LLC (UAE) Full time

    About the RolePremier Inn Hotels LLC (UAE) is a leading hospitality brand in the region, with a strong presence across the UAE. As a Housekeeping Attendant, you will be an integral part of our team, responsible for delivering exceptional guest experiences.Key Responsibilities:Deliver high-quality guest room cleaning services, ensuring a safe and clean...

  • Dining Room Attendant

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Rixos Hotels Full time

    Welcome to Rixos HotelsWe are a leading hospitality brand that combines warm hospitality with luxurious services and products. Our hotels offer a unique lifestyle experience, making them the perfect destination for travelers looking for more than just a room.Job DetailsIn this role, you will be responsible for ensuring that the highest standards of quality...

  • Hotel Guest Room Cleaner Specialist

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels LLC (UAE) Full time

    We are seeking a highly motivated and experienced individual to join our team as a Housekeeping Room Attendant. In this role, you will have the opportunity to develop and grow your career within our company, taking on new challenges and advancing in your role.About Our CultureWe prioritize a supportive and engaging work environment, where everyone can thrive...

  • Public Area Attendant

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotel Qatar Full time

    Roles and responsibilities The Four Seasons Resort and Residences at The Pearl Qatar is looking for Public Area Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned...

  • Mini Bar Attendant

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full time

    Roles and responsibilities Raffles Doha is seeking a dedicated and detail-oriented Mini Bar Attendant to join our esteemed Food & Beverage team. The ideal candidate will be responsible for maintaining and replenishing mini bars in guest rooms, ensuring a high standard of cleanliness and presentation. This role plays a crucial part in delivering an...

  • Room Attendant Coordinator

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Minor Hotels Full time

    Key QualificationsAbility to maintain high standards of cleanliness and organization.Excellent communication and interpersonal skills.Proactive approach to resolving issues and improving processes.Familiarity with hotel operations and services.Benefits Package: Comprehensive training program, opportunities for career advancement, and competitive compensation...

  • Housekeeping Room Attendant

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels - Middle East Full time

    About UsPremier Inn is a leading hotel chain with over 900 hotels in the UK, Germany, UAE, and Qatar. Our company operates under a strategic partnership between Emirates Group and Whitbread PLC, established to develop the Premier Inn brand throughout the region.We strive to make everyday experiences special for our customers and create excellent career...