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Head Waiter

3 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Black Pearl Consult Full time

A highend restaurant located in Doha Qatar renowned for its fine dining experience and exceptional service offering a unique blend of French and Arabic cuisine is seeking an experienced and highly professional Head Waiter to join their prestigious team.The ideal candidate will be responsible for delivering an exceptional guest experience through impeccable service leadership and coordination of frontofhouse staff. As the Head Waiter you will play a key role in maintaining the high standards of service and hospitality that our guests expect.

Key Responsibilities:
  • Oversee daily operations of the restaurant floor ensuring all guests receive exceptional service.
  • Supervise and train waitstaff providing ongoing guidance and support to ensure seamless service.
  • Manage guest reservations and seating arrangements to maximize dining efficiency.
  • Ensure that the restaurant is wellmaintained clean and organized always.
  • Anticipate guest needs and provide personalized service to enhance their dining experience.
  • Coordinate with kitchen staff to ensure timely food delivery and adherence to menu specifications.
  • Handle guest complaints and resolve issues promptly with professionalism and discretion.
  • Maintain knowledge of the menu including ingredients preparation methods and wine pairings to advise guests.
  • Assist in the development and implementation of service standards and protocols.
  • Ensure compliance with health and safety regulations including food safety and cleanliness.
  • Manage and oversee the opening and closing duties of the restaurant.
  • Assist in inventory control and ordering of frontofhouse supplies.


RequirementsBachelors degree in Hospitality or DiplomaMinimum of 35 years of experience in a similar role preferably in a highend or luxury restaurant environment (Example: Michelin Star Restaurant)
Strong leadership skills with the ability to motivate and manage a team.
Exceptional customer service and communication skills.
Extensive knowledge of fine dining etiquette menu offerings and wine/food pairings.
Ability to remain calm and professional under pressure.
Fluency in English (additional languages are a plus).
Impeccable grooming and presentation.
Strong organizational and timemanagement skills.
Ability to work flexible hours including evenings weekends and holidays.
Valid work permit or ability to obtain one (if applicable).

Location: Qatar

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