Barista Waitress/waiter

23 hours ago

Doha, Qatar FLORA GROUP Full time

_**Barista responsibilities include**:_
- Greet customers as they enter
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Serve beverages and prepared food, like cookies, pastries and muffins
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
- **Waiter/Waitress responsibilities include**:_
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
- **Pastry Chef Responsibilities include**:_
- Operating and managing the pastry section of the kitchen and liaising with the executive and sous chefs to ensure a successful working environment.
- Preparing ingredients and handling baking and other kitchen equipment.
- Creating pastries, baked goods, and confections, by following a set recipe.
- Developing new recipes for seasonal menus.
- Decorating pastries and desserts to ensure beautiful and tasteful presentation.
- Meeting with customers to discuss details and planning of custom-made desserts and pastries for special occasions, such as weddings.
- Monitoring the stock of baking ingredients.
- Ordering new supplies, ingredients, and equipment for the pastry section, when needed, and within budget.
- Ensuring their section of the kitchen adheres to safety and health regulations.
- Supervising and training staff members, when needed.
- **Requirements and skills**:_
- Previous work experience as a Barista or Waiter/Waitress
- Hands-on experience with brewing equipment
- Knowledge of sanitation regulations
- Flexibility to work various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills
- High school diploma; relevant training is a plus
- Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
- 2 or more years’ experience working within the food industry as a Pastry Chef, Baker, or relevant role.
- Working knowledge of baking techniques and the pastry-making process.

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