Call Center

3 days ago


Doha, Qatar HH Facilities Management Co Full time

Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Schedule work with Engineers and Team to perform customers requested works.
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the company’s customer management policies

**Job Types**: Full-time, Permanent, Contract
Contract length: 24 months

**Salary**: QAR3,000.00 - QAR5,000.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you know Excel and database handling?

**Education**:

- Diploma (preferred)

**Experience**:

- Call center: 4 years (required)
- Customer Service: 5 years (required)

**Language**:

- English (preferred)
- Arabic (required)


  • Call Center Manager

    2 weeks ago


    Doha, Qatar Ajwan Group Full time

    **Previous Experience as a Manager is Mandatory.** **Job description** - **Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. -...


  • Doha, Qatar Ajwan Group Full time

    **Key Responsibilities**: - Reaching the Target Sales on a Daily Basis: Ensure that the call center team consistently achieves the daily sales targets by motivating and guiding agents to maximize sales opportunities. - Team Management: Lead and supervise a team of call center agents, ensuring their adherence to established protocols and maintaining service...

  • Call Center Agent

    2 weeks ago


    Doha, Qatar B Holding Full time

    Hiring Call Center Agent - Female, Arabic - experience in electronics field is a benefit - experience as a Call Center Agent min 3 years - ability to work with multiple tasks - transferable (with NOC) - valid QID - available in Qatar **Job Types**: Full-time, Permanent Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before...

  • Call Center Agent

    5 days ago


    Doha, Qatar Vistas Global Full time

    We are looking to hire qualified **Call Center Agents** who can join our dynamic team. - Manage large amounts of calls in a timely manner. - Identify customers’ needs, clarify information and provide solutions and/or alternatives. - Document all call information according to standard operating procedures. - Maintain and improve quality results by adhering...


  • Doha, Qatar Vistas Global Full time

    We are looking to hire qualified **Call Center Agents** who can join our dynamic team. - Manage large amounts of calls in a timely manner. - Identify customers’ needs, clarify information and provide solutions and/or alternatives. - Document all call information according to standard operating procedures. - Maintain and improve quality results by adhering...


  • Doha, Baladīyat ad Dawḩah, Qatar Redlink Group Full time 80,000 - 120,000 per year

    VIP Cinema Projectis urgently hiring for the role of aCall Center AgentThe ideal candidate must have previous experience in a call center environment and be familiar with standard call center systems and protocols.QUALIFICATION:Language: Fluent in Arabic and English (spoken and written)Experience: Previous call center agent experience is mandatorySystem...


  • Doha, Qatar DotLynx Full time

    **PLEASE DO NOT APPLY IF YOU DO NOT MEET BELOW REQUIREMENTS.** **PLEASE READ CAREFULLY.** **Availability**: Immediate hire **Employment Type**: Full-time **About the Role: PLEASE DO NOT APPLY IF YOU DO NOT MEET ALL REQUIREMENTS** **Key Responsibilities**: - Oversee the daily operations of the call center, ensuring efficient and high-quality service. -...

  • Call Center Agent

    5 days ago


    Doha, Qatar DotLynx Full time

    **About the Role**: Available to start Immediately. The agent should be flexible and willing cover different shifts including overnight shift. **Key Responsibilities**: - Work in 24/7 call center to handle inbound and outbound calls efficiently. - Respond to customer inquiries, resolve issues, and escalate complex cases when necessary. - Maintain accurate...

  • Call Center Agent

    7 days ago


    Doha, Qatar Al Ghattas Services Full time

    Salary offered is QAR 2,500 and free accommodation, food and transport from and to the workplace, or a full package of QAR 4,500 - Job involves working in different shifts. - For both Males and Females **Skills Requirements**: - Previous experience in a call center is preffered - Intermediate command of English language and any extra language ( Arabic,...

  • Call Center Intern

    1 week ago


    Doha, Qatar Vistas Global Full time

    **We are looking to hire a qualified Call Center Agent to join our dynamic team.** **Job Description**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel...