Lady in Red

3 days ago

Doha, Qatar Alfardan Group Full time

**Job Description**:

- Acts as the hotel ambassador, by welcoming, assisting, and bidding farewell to guests.
- Maintains active presence in the lobby, facilitates VIP arrivals and departures, and ensures personalized guest experiences.
- Coordinates with management to prepare guest itineraries and handles guest requests and complaints efficiently.
- Collects and disseminates guest information to relevant departments, supports promotional activities, and monitors guest satisfaction.
- Participates in daily briefings, training, and special projects while ensuring safety and quality standards.
- Collaborates closely with front office, management, and other hotel departments to enhance guest experience.

**Skills**:

- Must have good communication skills, and customer service skills
- Must be bilingual (Arabic & English)
- Must have prior experience in the hotel industry

Job Details
- Job Location
- Doha, Qatar
- Company Industry
- Hospitality & Accomodation
- Company Type
- Employer (Private Sector)
- Job Role
- Customer Service and Call Center
- Career Level
- Mid Career
- Years of Experience
- Min: 2
- Gender
- Female

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