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Guest Service Center Agent

3 weeks ago

Doha, Qatar Emprego QA Full time

**About Us**

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Hotel and Residences feature 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.

Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

**Your day to day**

As a Guest Service Center Agent, you will provide personalized service to our guests and special auxiliary services to Front Office operations particularly in functions concerning welcoming VIP guests and ensuring their welfare while staying in the hotel.

**What we need from you**

Ideally, you'll have some or all of the following competencies and experience we're looking for:

- At least a minimum of one year experience in a similar role in a 5 star luxury hotel and/or resort
- Very good English communication skills
- Pleasant personality
- Knowledge of Opera PMS is essential
- The ability to work in a fast-paced environment
- Flexibility in shifts

**What we offer**

We’ll reward all your hard work with competitive salary and benefits.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests