Call Center Supervisor

**PLEASE DO NOT APPLY IF YOU DO NOT MEET BELOW REQUIREMENTS.** **PLEASE READ CAREFULLY.** **Availability**: Immediate hire **Employment Type**: Full-time **About the Role: PLEASE DO NOT APPLY IF YOU DO NOT MEET ALL REQUIREMENTS** **Key Responsibilities**: - Oversee the daily operations of the call center, ensuring efficient and high-quality service. -...

**PLEASE ONLY APPLY IF YOU MEET BELOW REQUIREMENTS.** **Availability**: Immediate hire **Employment Type**: Full-time **About the Role**: **Key Responsibilities**: - Oversee the daily operations of the call center, ensuring efficient and high-quality service. - Monitor **KPIs and SLAs**, ensuring operational goals and performance targets are met. -...

Job Responsibilities:Manages and develops a team of call center agents to deliver a high level of customer care and service.Ensures efficient staffing on every shift.Monitors and conducts training for subordinates.Monitors employee performance standards, and takes appropriate corrective action in order to meet those standards.Recommends call center process...

**Key Responsibilities**: - Reaching the Target Sales on a Daily Basis: Ensure that the call center team consistently achieves the daily sales targets by motivating and guiding agents to maximize sales opportunities. - Team Management: Lead and supervise a team of call center agents, ensuring their adherence to established protocols and maintaining service...

**PLEASE ONLY APPLY IF YOU MEET BELOW REQUIREMENTS.** A proof of previous Team Leader or Supervisor role in the call center. Proficiency in MS excel & Power Point. **Availability**: Immediate hire **Employment Type**: Full-time **About the Role**: **Key Responsibilities**: - Assist the call center manager to oversee the daily operations of the call...

Shall be responsible for answering the queries of the customers in case of maintenance calls. - With minimum of 3 years of work experience as an Administrative Assistant and Maintenance Coordinator is an advantage. - Provide information, handle complaints, satisfy customer and maintain good image for the company. - Answer inbound calls as well as assist...

**We are looking to hire a qualified Call Center Agent to join our dynamic team.** - Management and resolve customer complaints. - Sell products and place customer orders in the computer system. - Identify and escalate issues to supervisors. - Provide product and service information to customers. - Research required information using available resources. -...

**Mandatory Requirement**: Previous call center supervision or management role. **About the Role**: We are seeking an experienced Call Center Supervisor to lead our newly formed call center operations, and drive excellence in customer interactions. **Key Responsibilities**: - Oversee the daily operations of the call center, ensuring efficient and...

**Department**: Facility Management / Customer Service **Reports To**: Operations Manager **Job Summary**: We are seeking a highly motivated and customer-oriented **Call Center Agent** to handle inbound and outbound calls, service requests, and queries from clients and internal teams. The role requires strong communication, multitasking, and problem-solving...

Job Responsibilities:Identify problems/ issues faced by end users accurately, and propose quick & effective solutions.Document notes and information within the assigned application/ call center tools accurately.Troubleshoot as per knowledge base and provide immediate resolution.Maintain high service quality assurance standards.Adhere to assigned...