Chocolatier - (Female)

**Company**: Noir Chocolatier

**Location**: West Walk

**Job Type: Chocolatier Sales Staff - Female (Arabic Speaker)**

**About Us**:
Noir Chocolatier is a premium chocolatier dedicated to crafting exquisite chocolates using the finest ingredients. We pride ourselves on our artisanal approach, creating unique and visually stunning chocolate creations. We are seeking a passionate and experienced Chocolatier Sales Staff member to join our team and provide exceptional customer service while showcasing our beautiful products.

**Job Summary**:
The Chocolatier Sales Staff member will be responsible for providing a delightful and informative customer experience, expertly assembling and designing chocolate trays and boxes, and maintaining a clean and organized sales environment. This role requires a strong understanding of chocolate varieties, a keen eye for detail, and excellent customer service skills.

**Responsibilities**:

- **Customer Service**:
○ Greet and assist customers with a friendly and professional demeanor.

○ Provide detailed information about our chocolate products, including ingredients, flavors, and origins.

○ Offer personalized recommendations based on customer preferences.

○ Handle customer inquiries and resolve issues promptly and efficiently.

○ Process sales transactions accurately and efficiently using POS systems.
- **Chocolate Assembly and Design**:
○ Expertly assemble and design visually appealing chocolate trays and boxes for customer orders and display purposes.

○ Arrange chocolates in an aesthetically pleasing manner, considering color, shape, and texture.

○ Maintain a high level of quality and consistency in chocolate presentation.

○ Create custom chocolate arrangements based on customer requests.

○ Maintain the display of the chocolate cases, ensuring the freshness and visual appeal of the products.
- **Sales Floor Management**:
○ Maintain a clean, organized, and well-stocked sales floor.

○ Ensure proper labeling and pricing of all products.

○ Monitor inventory levels and communicate restocking needs to management.

○ Adhere to all health and safety regulations.

○ Assist in setting up and breaking down displays.
- **Product Knowledge**:
○ Stay up-to-date on new chocolate products, seasonal offerings, and promotions.

○ Develop a thorough understanding of chocolate production processes and ingredients.

○ Attend product training sessions as required.

**Qualifications**:

- Minimum of 1-2 years of experience working in a chocolate shop or similar retail environment.
- Proven experience in assembling and designing chocolate trays and boxes.
- Strong knowledge of chocolate varieties, flavors, and ingredients.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and a passion for creating visually appealing displays.
- Ability to work independently and as part of a team.
- Basic math skills and experience with POS systems.
- A food handler's permit is a plus.
- A strong artistic eye.

**Skills**:

- Chocolate arrangement and design
- Customer service
- Sales
- Inventory management
- POS systems
- Communication
- Organization
- Attention to detail

Application Question(s):

- In which country are you currently located?
- Which country are you from?
- What is your age right now?
- Do you speak and understand basic conversational Arabic? Yes or No?
- How many years of work experience from a professional in Chocolate Products Selling do you have?
- If you are selected or hired for this role, are you willing to be assigned to ANY of our restaurant branches in Qatar, Saudi Arabia, (and soon United Kingdom)?
- If you are selected or hired for this role, after how many days can you join our company?
- ANSWER REQUIRED: How much is the MINIMUM salary that you are expecting for this role? Anything lower than this amount, you are not accepting. Non-negotiable. QAR ____