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People & Culture Trainee

3 weeks ago

Doha, Qatar Mandarin Oriental Hotel Group Full time

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

**Main Responsibilities**
- To be readily available with empathetic, open communication ensuring reliability and confidentiality.
- To complete day to day administration as requested by each People & Culture department in response to requests and action plans.
- To maintain good rapport and working relationship with all colleagues.
- To provide a courteous and professional service at all times.
- To project at all times a positive and motivated attitude and a calm demeanour.
- To ensure that all colleagues have a complete understanding and adhere to the Mandarin Oriental, Doha’s Colleagues Rules & Regulations.
- To ensure that all in-house rules and regulations are communicated to colleagues and implemented.
- To ensure that all Human Resources administration procedures are carried out in accordance with hotel legal requirements.
- To assist and support the Director of People & Culture/People & Culture Manager/ Director of Learning & Development in the smooth and efficient running of the Human Resources Division, ensuring that all policies and procedures outlined in the People & Culture Operations Manual are strictly adhered to.

**Requirements**:

- Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management or Human Resources
- Minimum six months experience working in a 5-star hotel environment preferred
- Highly computer literate with MS Suite of products
- Fluent verbal and written English Skills