Senior Sales Executive

2 weeks ago

Doha, Qatar Al Shamlan Holding Full time

**Department**: Sales - (Automotive)
**Location**: Qatar
**Reporting To**: Sales Manager
**Employment Type**: Permanent

**Job Summary**:
**Key Responsibilities**:
**A.** Market Development & Lead Generation
- Identify customer needs and segment opportunities.
- Conduct market research to generate new leads and prospects.
- Expand business by cross-selling and upselling automotive products and services.
- Build and maintain a strong network of profitable clients.

**B.** Sales Execution & Tender Coordination
- Prepare and submit quotations and tender documents within deadlines.
- Negotiate terms and close deals effectively.
- Coordinate with internal departments to ensure timely delivery and documentation.
- Ensure proper documentation including invoices, delivery orders, and purchase orders.

**C.** Client Relationship Management
- Maintain regular communication with clients to understand short
- and medium-term needs.
- Collect feedback and resolve complaints in coordination with the Head of Sales.
- Track and improve customer satisfaction and retention.

**D.** Sales Coordination & Support
- Collaborate with logistics and accounts teams for order fulfillment.
- Monitor delivery progress and update clients accordingly.

**E.**Collections & Claims Management
- Track outstanding payments and follow up for timely collection.
- Handle customer claims and coordinate with logistics and accounts for resolution.
- Report recurring issues and claims in weekly meetings.

**F.**Team Leadership & Mentorship
- Support junior sales staff with guidance and best practices.
- Contribute to marketing initiatives and team performance improvement.

**Key Performance Indicators (KPIs)**:

- Lead generation and conversion rates
- Achievement of sales targets
- Customer retention and satisfaction
- Days of receivables
- Revenue growth per customer
- Contribution to value-added services

**Qualifications & Requirements**:

- Bachelor’s Degree
- 3-5 years of experience in automotive or industrial sales
- Valid Qatari driving license
- Strong negotiation, presentation, and communication skills
- Proficiency in MS Office and basic knowledge of AutoCAD
- Ability to multitask, prioritize, and manage time effectively

**Education**:

- Bachelor's (required)

**Experience**:

- automotive or industrial sales: 5 years (required)

License/Certification:

- Qatar Driving License (required)

**Location**:

- Doha (required)

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