Cluster Talent

The Director, Talent & Culture position is responsible for the oversight and management of the property’s Talent & Culture Department, and pertains to all areas which support AccorHotels philosophy of creating an environment where each and every member of the team is recognized and feels valued for their contribution.

The Director, Talent & Culture, will lead all elements of the Talent Journey including Employer Branding, Recruitment & Selection, Induction & Onboarding, Performance Management & Feedback, Colleague Engagement, Learning & Development, Talent Management, Career Management, Culture Diversity & Inclusion, Policies & Procedures, Reward & Recognition, Compensation & Benefits, Health & Wellness, Corporate Social Responsibility, Financial Management, and Labour Relations (where applicable) with the objective of providing business support to all departments through collaboration, effective communication and coaching.

RESPONSIBILITIES:
Reporting to the General Manager with a dotted line to the Regional Director, Talent & Culture responsibilities and essential job functions include but are not limited to the following:

- Responsible for championing, communicating and executing of the company’s Mission, Promise and Values and all programs associated with same.
- Actively participating as a member of the Executive Committee and working closely with all Executive team members in achieving the hotel’s goals and objectives.
- Formulates and recommends policies, procedures and standards pertaining to Recruitment & Selection, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with Accor’s established guidelines as well as national and industry, laws and customs, and ensuring that they are complied with by all departments
- Providing functional direction and ensuring compliance with all applicable Federal and Provincial legislation including Workers’ Compensation, Human Rights, Employment Standards, Labour Relations and keep abreast of all applicable legislation.
- Partner strategically with the Executive team to develop and execute a hotel recruitment strategy for attracting talent to the property and assist them in evaluating departmental hiring requirements based on operational demand and business volumes and implementing the most appropriate hiring solutions
- Create and execute a world class onboarding experience for new Heartists (several hundred colleagues per year)
- Work closely with Housing team on various elements such as - programming, residence policy concerns and tenant infractions
- Responsible for preparing and managing the Talent & Culture Annual Budget including monthly forecast and accrual process in accordance with Accor’s guidelines
- Work with the Executive Team to assess the annual learning & development strategies for the hotel. This will include tools for onboarding, training, development and property specific demands. Ensure execution of the plans
- Work with the Executive committee in reviewing and implementing hotel mentoring strategy focused on providing a program throughout the property designed to engage the leadership team in its pursuit of growth; both as individuals and to drive hotel results
- Work closely with the L&D steering committee to determine, access and facilitate leadership workshops and assist with the facilitation of the Leadership Orientation to support the onboarding of leaders to policies and procedures
- Responsible for working with operational department leaders to review all Departmental Job Task Checks list and ensuring that the tools are in place for all departmental training
- Participate in creating an environment of engaged leaders by being an active member of the leadership team. Creating strong inter personal relationships that allow for coaching and guidance that supports both leaders and colleague engagement
- Work closely with the senior leadership team to focus on retention strategies - core of which will be onboarding, L&D and recognition
- Organize annual performance review process in line with Company policies, procedures, and Leadership Competency/Capability Framework;
- Co-ordinate annual Employee Engagement Survey (including survey participation strategy and rollout of results)
- In partnership with the executive committee, assist Departmental Leaders with the development of specific action plans to address issues and concerns and celebrate positive feedback identified in the Employee Engagement surveys
- Lead the annual Talent Review Process and assist Managers in completing talent potential assessments for all leadership talent
- Championing workplace safety programs to ensure regulation compliance, colleague awareness and an accident free workplace
- Participating in bi-weekly leadership meetings and facilitating structure & delivery of quarterly General Staff Meetings in order to