Telesales Agent

1 week ago

Doha, Qatar Kate Facility Managment Full time

**Duties**
- Contact potential or existing customers to inform them about the product or service
- Introduce the organization's products or services to customers in order to follow up with further steps of the sales process
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**Skills**
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Excellent communication and interpersonal skills
- Good knowledge of relevant computer programs and telephone systems
- Ability to stay professional and focused in stressful situations

**Requirements**:
High school degree

Arabic and English speaker is a must

Previous experience as tele sales operator

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (preferred)
- Arabic (preferred)

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