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Technical Coordinator

3 weeks ago

Doha, Qatar JKR Trading Full time

Job Description:

- Managing and coordinating daily service operations for HVAC, refrigeration, and white goods.
- Ensuring tasks are completed on time and maintaining high-quality service standards.
- Providing technical support and guidance to the service team.

Key Responsibilities:

- Coordinate daily operations by scheduling, dispatching, and supervising technicians.
- Act as the main contact for technical issues and ensure timely problem resolution.
- Ensure compliance with company procedures and quality standards during service.
- Maintain accurate service records, including reports, parts usage, and customer feedback.
- Manage inventory of spare parts, order necessary items, and control stock levels.
- Assist technicians with troubleshooting and provide technical guidance as needed.
- Communicate with clients, handle inquiries, and resolve complaints promptly.
- Prepare and submit reports on service performance and customer satisfaction.
- Collaborate with other departments to improve processes and enhance service quality.
- Stay updated with the latest industry trends and technological advancements.

**Requirements**:

- Bachelor’s degree, diploma, or equivalent in Mechanical, Electrical, or related fields.
- 1 to 2 years of experience in HVAC, refrigeration, or white goods services.
- Strong organizational, coordination, and problem-solving skills.
- Good communication skills in English (both written and verbal).
- Proficiency in service management software and Microsoft Office.
- Ability to multitask, prioritize workload, and work well under pressure.
- Team player with leadership potential.

**Benefits**:

- Performance-based salary with incentives.
- Accommodation and transportation allowances.
- Opportunities for professional growth and career advancement.

Pay: From QAR2,500.00 per month

Expected Start Date: 01/02/2025