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Waitress

2 weeks ago

Doha, Qatar Nourish Qatar Full time

**Job Summary**:
The waitress is responsible for providing excellent customer service by attending to guests' needs in a timely, courteous, and professional manner. Duties include taking orders, serving food and beverages, answering questions about the menu, and ensuring a clean and welcoming dining environment.

**Key Responsibilities**:
1. **Customer Service**:

- Greet guests warmly as they arrive and escort them to their tables.
- Present menus and assist customers in selecting food and beverages.
- Provide recommendations and upsell items when appropriate.
- Address special dietary needs or preferences.

2. **Order Management**:

- Take food and beverage orders accurately and relay them to the kitchen and bar.
- Confirm special requests with the kitchen, such as food allergies or modifications.
- Serve meals and drinks promptly and correctly.

3. **Dining Experience**:

- Check on guests regularly to ensure satisfaction with food and beverages.
- Handle complaints or issues swiftly and professionally, escalating them to the manager if necessary.

4. **Cleaning and Organization**:

- Maintain a clean and organized workspace, including tables, chairs, and service areas.
- Set up and clear tables efficiently, ensuring a high turnover rate during busy periods.
- Follow health and safety regulations to ensure a sanitary dining environment.

5. **Billing and Payments**:

- Prepare accurate bills and process various payment methods.
- Handle cash and credit card transactions responsibly.

6. **Team Collaboration**:

- Work closely with kitchen staff, bartenders, and other servers to ensure smooth service.
- Communicate guest feedback and special instructions effectively to other team members.

**Qualifications**:

- High school diploma or equivalent preferred.
- Previous experience as a waitress or in a customer service role is a plus.
- Excellent communication and interpersonal skills.
- Ability to multitask and remain calm under pressure.
- Basic math skills for handling payments.

**Schedule**:

- Availability to work evenings, weekends, and holidays as required.

**Benefits**:

- May include employee meals, uniform allowances, and opportunities for advancement
- Weekly one day off.

**Salary Range**: 18000 QAR - 2400 QAR

Pay: QAR1,800.00 - QAR2,400.00 per month

Application Deadline: 02/12/2024