IT Application Support

2 weeks ago

Doha, Qatar Starlink ME Full time

**Job Summary**:
**Key Responsibilities**:
Incident Management:

- Log all incidents and service requests accurately and follow up on them to ensure resolution.
- Provide first-line investigation and diagnosis, resolving incidents within the agreed service levels.

Problem Resolution:

- Escalate complex issues to L2 or L3 support teams when necessary, ensuring clear communication of the problem and steps taken.

User Support:

- Deliver exceptional customer service and maintain a high level of user satisfaction.
- Document common issues and solutions to create a knowledge base for users and support teams.

System Monitoring:

- Generate and review system reports to identify potential issues before they impact users.

Collaboration and Communication:

- Work closely with other support teams, developers, and business stakeholders to resolve issues.
- Participate in team meetings, providing insights and updates on current issues and support activities.

Documentation:

- Maintain detailed and accurate records of all support activities.

**Qualifications**:

- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- Strong troubleshooting and problem-solving skills.
- Excellent communication skills, both verbal and written

Application Question(s):

- Do you have a Valid Qatar ID? (Yes or No)
- Do you have NOC (Yes or No)

  • Applications Support

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International (MSI) Full time 90,000 - 120,000 per year

    LocationDoha, QatarExperience10-13Job TypeOutsourcingJob DescriptionPosition Applications Support / Development SpecialistDuration 18 months (extendable)Location Doha, QatarRole Objective Responsible for delivering advanced technical support ensuring stability, performance, andcontinuous improvement of Energy Components (EC) application that support critical...

  • IT Support Specialist

    2 weeks ago

    Doha, Qatar Comfort IT Solutions Full time

    We are hiring an **IT Support Specialist** to serve our clients' IT and ELV system needs. The role involves troubleshooting and resolving technical issues related to IT systems, peripherals, and ELV systems, ensuring client satisfaction and smooth operations. **Key Responsibilities** - Provide on-site and remote IT support to clients. - Troubleshoot and...

  • IT Support Engineer

    2 weeks ago

    Doha, Qatar IT Solutions and services Full time

    **Responsibilities**: - Continuously monitor and maintain systems and networks - Respond to technical support calls from other staff members or clients and communicate how to resolve issues - Diagnose and troubleshoot system and network problems, software faults or hardware complications **Must have knowledge**: - CCNA - MCSAN - ETWORKING - LAPTOP,...

  • Quintiq Application Support

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Arab Solutions Full time 100,000 - 200,000 per year

    Location:Doha, QatarDuration:18 Months (Extendable)About The RoleWe are looking for an experiencedQuintiq Application Support / Development Specialistto join our IT team in Doha. This role is ideal for a professional who thrives in complex, high-performance environments and brings a solid background inQuintiq implementation, development, and...

  • Application Support Engineer

    2 weeks ago

    Doha, Qatar Samsotech International Full time

    **About Samsotech** **At Samsotech, you can expect**: - An environment where ideas are heard and innovation is encouraged - Personal/professional growth and development opportunities - Extensive benefits package with a paid holidays - Executive level commitment to education, growth, and development **Duties and Responsibilities** - Identifying and...

  • Application Support Analyst

    2 weeks ago

    Doha, Qatar Vistas Global Full time

    The Role **Application Support Analyst **Requirements**: **Application Support Analyst About the company Vistas Global is a diversified group of businesses with interests in technology (Vistas Global WLL, Momenta WLL), human capital, media (Vistas Media ME-FZ LLC), digital, food & beverage (Nushi, Haagen Dazs, Caliburger, Kamats), engineering (Vistas...

  • Applications Support Engineers

    2 days ago

    Doha, Al Wakrah, , Qatar Madre Integrated Engineering Full time 40,000 - 120,000 per year

    Support implementation, service delivery, and systems operations for SAP and Microsoft applications.Bachelor's in IT/CS; 2–4 years in app support; knowledge of SAP and Microsoft systems operations.ITIL Foundation, Microsoft Certified: Fundamentals (e.g., MS -900).

  • Applications Support Engineers

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International (MSI) Full time 40,000 - 60,000 per year

    LocationDoha, QatarExperience2-4Job TypeTenderJob DescriptionRoles and Responsibilties:Support implementation, service delivery, and systems operations for SAP and Microsoft applications.Bachelor's in IT/CS; 2-4 years in app support; knowledge of SAP and Microsoft systems operations.ITIL Foundation, Microsoft Certified: Fundamentals (e.g., MS-900),

  • IT Application Support Specialist

    10 minutes ago

    Doha, Baladīyat ad Dawḩah, Qatar VAMS Full time $60,000 - $150,000 per year

    Company Description VAMSystems is a Business Consulting, IT Technology Solutions andServices company with operations in UAE, Qatar, Bahrain, USA,Australia, Singapore & India. Job Description VAMSystems is a Business Consulting, IT Technology Solutions andServices company with operations in UAE, Qatar, Bahrain, USA,Australia, Singapore & India.VAMSystems is...

  • Application Support Development

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Mekdam Technical Services Full time $60,000 - $120,000 per year

    Qualifications and skills:Bachelors degree in computer science or computer engineering.Minimum 5 Years of proven work experience, preferably within a technology organization as both a hands-on architect and/or a software engineer.Proven experience as a .NET Developer.Undertaking continuous improvement in the operation.Strong experience and in-depth knowledge...