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Lead Customer Application Engineer
2 weeks ago
**Job Description Summary**: Preparing winning proposals to achieve the orders operating plan. Meeting customer’s priorities in terms of time schedule, price, scope, from commercial and technical aspects. Managing the assigned tendering workload inclusive of diversified enquiries.
**1- Technical Proposals Management**
- Technical Analysis of customer needs/RFQ to define and offer products/Service/Solutions based on DS Agile / G500/ GPG/ AAA portfolio, Micom and Multilin range of products and Telecom Solutions.
- Ensure Complaint offer to the technical specifications in accordance with tender requirement
- Identify & Flag Key Risks and ensure the mitigation plan in Risk & Opportunity register
- Managing & Implementation of the Return of Experience (ROE)
- Ensure proposals are in accordance with commercial and execution strategies
- Ensure technical Derogation and approvals intact, if applicable for finalizing the technical solution
- Ensure completion of site assessments (site visit/review) for Brownfield/Existing Substations & site
- Maintaining the Typical circuits /schemes /solution in Tendering Tool to facilitate future offerings
- Ensure the respect of technical and commercial offers time schedule to serve sales force in due time maintaining improvised quality level of Bids
- Review and respond to Technical Clarifications of bid and presenting the solution to the customer
- Support order booking as per signed contract/PO, ensure budget margins & drive an improved Operations turnover process
- Support the Sales team in commercial and technical meetings/negotiations with customers
**2- Bidding Process**
- Ensure the complete bid management phases to ensure compliance to Company's policy & Instructions
- Ensure conducting different tender reviews internally with all stakeholders as per Tender Due dates
- Conduct Transfer Meeting and hand over relevant documents to operations team
**3-** **Costing and Pricing Analysis**
- Review and maintain Tendering Hit Rate (Submission %age and Win rate with Quality Bids)
- Responsible for review and analysis of cost and price preparation & calculations
- Responsible for having formal quotes of third-party products/systems and updating in Tendering tool in line with sourcing
- Responsible for ensuring correct costing in Estimation tool in accordance with latest updates
- Cost Optimization & Risk Analysis: Challenge product/solution costs and delivery costs in tenders
- Commercial/ Technical win loss Analysis of Bids
**Required Qualifications**
- B.S Degree in Electrical Engineering or equivalent.
- Master’s in engineering degree, or Business is a plus
**Desired Characteristics**
- Min. 3 years’ experience in tendering/commercial function
- Deep Knowledge and understanding of Grid Automation Business (Protection and DCS is must). Telecom and M&D knowledge will be a plus
- Understanding and Knowledge of MENAT customer requirements and Specifications is a plus
- Understanding of Commercial Contracting Guidelines will be a plus
- Pro-active approach with excellent Interpersonal & communications Skills
- French/Arabic would be a plus
**Additional Information**:
**Relocation Assistance Provided**:No
LI-Remote - This is a remote position