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Ticketing Executive

3 weeks ago

Doha, Qatar Ansar Gallery Full time

Scheduling flights based on approved vacation requests of the employees
- Communicating with employees to answer questions about tickets availability & flight schedules
- Entering customer information into a computer system to issue tickets or update records
- Maintain the tracker related to booked tickets, arrival, departure, & invoices
- Coordinate with agencies, and the accounts department to clear all the invoices fortnighly
- Keeping transport department informed regarding all arrival and dpartures
- Explaining airport rules and procedures to passengers prior to boarding flights
- Processing refunds for lost or damaged tickets or reservation errors
- Explaining applicable fees and taxes for each ticket

**Job Types**: Full-time, Permanent

**Language**:

- English (preferred)