Sales Assistant

4 days ago

Doha, Qatar C2HR LLP Full time

You must be able to lead and motivate a team with care, enthusiasm, honesty and your natural love of retailing must be accompanied by a real interest in the educational toy market with an ability to react quickly and work under pressure.

Job Requirements:

- This is an active role requiring manual handling and mobility.
- This role is shop floor focused with emphasis on educational toy expertise.
- To be flexible during busier trading periods including Eid celebrations, QATAR Shopping Festival, and peak seasons.
- Minimum High School Certificate or equivalent.
- English language proficiency essential - will be tested at interview along with basic numeracy.
- Arabic language skills preferred but not essential.

Key Responsibilities:

- Sales & Customer Service:

- Deliver outstanding customer service by 'Asking Brilliant Questions' and acting as an educational advisor.
- Be knowledgeable about child development stages (0-8 years) and offer expert advice on age-appropriate toys.
- Understand and explain ELC's developmental icons and how toys support children's learning.
- Engage with diverse families from local and expatriate communities with cultural sensitivity.
- Maximize sales through educational guidance and expert product recommendations.

Cash Handling & Till Operations:

- Process sales transactions accurately and efficiently through till points.
- Handle money responsibly and follow all cash handling procedures.
- Explain current promotions and offers to customers during checkout.
- Ensure transaction accuracy and proper documentation.

Product Demonstration:

- Actively participate in demonstrating products, highlighting educational features and benefits.
- Showcase how toys support child development through hands-on demonstrations.
- Maintain demonstration areas and ensure demo products are in working order.
- Convert demonstrations into sales through effective educational explanations.

**Skills**:1. Passion for child development and educational play.

2. Able to engage potential customers with confidence, including families from diverse cultural backgrounds.

3. Ability to follow instructions and complete comprehensive training program.

4. Attentive to detail in all aspects of work, particularly educational toy presentation.

5. Literate and numerate with essential English language skills.

6. Good interpersonal skills. Outgoing and able to work both independently and as part of a team.

7. Ability to accept authority and work under direct supervision.

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