Area Manager Ii

7 days ago

Doha, Qatar STFS GROUP Full time

**Job Purpose**:
To oversee and manage multiple QSR outlets within a designated area, ensuring operational excellence, consistent customer experience, profitability, and compliance with company standards.

**Key Responsibilities**:

- Monitor daily operations of multiple QSR outlets to ensure quality, efficiency, and adherence to SOPs.
- Ensure consistent food quality, service standards, and hygiene practices across all outlets.
- Coach, mentor, and evaluate outlet managers and staff to enhance performance and productivity.
- Analyze sales, labor, and operational costs; implement strategies to achieve targets and maximize profitability.
- Conduct regular inspections and audits to ensure compliance with health, safety, and food safety standards (HACCP / FHC).
- Resolve customer complaints and ensure high levels of guest satisfaction.
- Support in recruitment, training, and development of outlet managers and staff.
- Implement promotions, marketing campaigns, and local initiatives as per company strategy.
- Report operational performance, challenges, and improvement plans to senior management.
- Drive operational improvements, efficiency, and cost-control measures across all outlets.

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