Credit Analyst

Communication

Internal Communication:
Assistant Manager - Collections

Purpose:
To advise the Assistant Manager - Collections on the progress of all work under his/her control

External Communication:
Customers/ Clients
External Auditors

Purpose:
To get prompt feedback/status on account statements and monitor their credit term periodically and for direct collection of cash and cheques.
To provide data and information with regards to Credit Control functions

Occupational Health & Safety and Environment

Accountability:
Are accountable for their acts and omissions.

Responsibility:
To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents and near misses.

Authority:
To stop work if they think the work is unsafe.

Education & Professional Qualification:
Bachelor's Degree in Finance, Accounting or equivalent

Professional Experience:
At least 3 years experience in bill collection or 5 years in receivables Accounting

Geographic Experience:
N/A

Computer Skills:
Knowledge of finance and accounting systems, MS Office

Language Skills:
English and Arabic

Market/Industry/Functional Knowledge:
Good knowledge of contemporary theories and practices related to Accounting and Finance

Key Roles & Responsibilities
- Adhere to Milaha's credit collections policies and procedures to ensure timely collections of outstanding balances from customers;
- Deliver credit invoices / bills to the customers directly and confer with customers to resolve any related complaints or pending issues and verify financial and credit transactions;
- Liaise with customers to get prompt feedback/status on account statements and monitor their credit term periodically;
- Confer with customer in order to determine reasons for overdue payments, reviewing terms of sales, service, or credit contract with the customer;
- Communicate with clients in order to collect any overdue payments and inform respective departments to sort out any credit disputes;
- Review customer files to identify and select delinquent accounts for collection and take appropriate action as per the Company's procedures;
- Review the company credit control procedure and develop and implement enhancements where required by means of adjustments, handling queries and resolving problems;
- Connect and establish an effective working relationship with customer finance departments and personnel;
- Set and monitor credit limits; analyze credit data and financial statements to determine the degree of risk involved in extending credit;
- Keep an up-to-date records and logs of individual customers' information;
- Experience with financial and business intelligence software: Familiarity with financial software and tools like Oracle, Fusion, Power BI to support data extraction, reporting, and financial analysis.
- Skilled in analyzing financial statements to assess company performance, and profitability; experience evaluating customer creditworthiness by reviewing financial ratios, credit scores.
- Perform other job-related duties as assigned.

Education & Professional Qualification:
Bachelor's Degree in Finance, Accounting or equivalent

Professional Experience:
At least 3 years experience in bill collection or 5 years in receivables Accounting

Geographic Experience:
N/A

Computer Skills:
Knowledge of finance and accounting systems, MS Office

Language Skills:
English and Arabic

Market/Industry/Functional Knowledge:
Good knowledge of contemporary theories and practices related to Accounting and Finance