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Support Officer

2 weeks ago


Doha, Qatar Vistas Global Full time

To check the CRM queues for incoming disputes (ATM/QPAY/NAPS) and take action as per the agreed SLA
- To validate time out, failed and excess credit transactions based on internal reports/systems and report the credits to QCB.
- To perform Visa and Master card chargebacks.

**Skills Required**:

- Experience in validating time out, failed and excess credit card transactions based on internal reports / systems and report the credits to QCB is required
- Excellent Arabic and English communication is mandatory