Microsoft 365 Administrator
6 days ago
**Company Description**
We are currently looking Microsoft 365 Administrator for our Qatar operations with the following terms & conditions.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
- Minimum 3+ years experience supporting Microsoft 365, especially Exchange Online and Outlook.
- Strong knowledge of O365 admin center, Exchange Admin Center, and PowerShell scripting.
- Experience working alongside helpdesk or desktop support teams.
- Familiarity with mailbox permission models and compliance standards.
- Microsoft 365 Certified: Exchange Online Support Engineer Specialty /Microsoft 365 Certified: Messaging Administrator Associate
Skills and Attributes:
- Analytical and problem-solving mindset.
- Excellent communication and collaboration skills.
- Ability to work under pressure and prioritize effectively.
- Strong attention to detail and a customer-first approach.
Key Responsibilities:
1. Outlook Support and Troubleshooting
- Investigate and resolve user issues related to Outlook connectivity, sync problems, and login errors.
- Troubleshoot Outlook performance and slowness issues (e.g., OST file size, Add-ins, latency).
2. Mailbox Management
- Support the Access Control team in daily mailbox operations (creation, permission assignment, de-provisioning).
- Manage shared mailboxes, distribution lists, and mailbox delegation.
- Perform mailbox migrations, policy changes, and retention rule updates when required.
- Utilize PowerShell to execute mailbox-related administrative tasks efficiently.
3. Technical Expertise and Documentation
- Monitor O365 service health and respond proactively to incidents or degradation.
- Maintain and update documentation for common troubleshooting procedures.
- Knowledge with Exchange Online Archive, Exchange Backups, Customer Managed Keys, EntraID licensing.
Joining time frame: 2 weeks (maximum 1 month)
**Additional Information** Terms and conditions**:
**Joining time frame**:maximum 4 weeks
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