SOC Operator

5 days ago

Doha, Qatar Proztec Full time

**Job Title**: SOC Operator (SOC L1 Analyst)
**Reports to**: SOC Manager
**Department**: Information Technology Services

**Job Purpose**

The SOC L1 Analyst plays a crucial role in monitoring and protecting both IT and Operational Technology (OT) environments, providing 24/7 support to detect and address security threats. The main tasks include initial triage, analysis, and categorization of security incidents to ensure smooth operations and timely response.

**Key Responsibilities**
- Monitor and investigate security alerts for both IT and OT environments, determining whether they are real threats or false positives.
- Categorize and prioritize security incidents based on agreed rules.
- Handle low-complexity incidents related to IT and OT systems, such as SCADA, ICS, and PLC.
- Escalate high-priority incidents to SOC L2 Analysts.
- Manage the SOC ticket queue and ensure incidents are handled promptly according to SLAs.
- Review vulnerability scan reports and assign tasks for remediation.
- Contribute to improving SOC processes, focusing on OT security monitoring.

**Key Result Areas**
- Ensure security incidents are resolved within SLAs.
- Efficiently manage and escalate SOC tickets as needed.
- Minimize SLA breaches and ensure compliance with security standards like ISO 27001 and the FIFA 2022 Cybersecurity Framework.

**Skills and Experience**

**Minimum Requirements**:

- University degree in Information Technology or related field.
- At least 3 years of experience with SIEM tools (Azure Sentinel, Splunk, ArcSight, QRadar, etc.).
- 2 years of experience with vulnerability scanning tools like Qualys or Tenable.
- Familiarity with security products such as EDR, NDR, NGFW, IDS/IPS, and OT tools like Darktrace.
- Knowledge of MITRE ATT&CK techniques and OT protocols (Modbus, DNP3).
- Basic scripting skills in Python, PowerShell, or Bash.
- Understanding of IT service management (ITIL, ISO 27001, NIST).

**Desirable Skills**:

- Experience customizing SIEM tools for OT systems.
- Familiarity with frameworks like MITRE ATT&CK and Cyber Kill Chain for OT threats.
- Hands-on experience handling security incidents in both IT and OT environments.

**Certifications**
- Entry-level cybersecurity certifications such as CEH, Security+, or eJPT.
- SOC-related certifications like Blue Team Level 1 or RangeForce SOC Analyst 1.
- SIEM tool certifications (e.g., Splunk, McAfee, Azure Sentinel).

Pay: QAR6,000.00 - QAR12,000.00 per month

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