Laundry and Uniform Supervisor

The ability to select, staff, train and supervise all Valet/Laundry employees.

-The ability to develop and control operating budgets, determine requirements for capital expenditures, linen and consumable items.

-The ability to forecast labor and process the daily payroll.

-The ability to administer and control all Laundry/Valet operations to achieve standards and objectives.

-Is directly responsible for efficient and productive valet operation.

-Seeks to maintain the highest quality of care for both guest and employee clothes/uniforms.

-The ability to organize and direct all meetings with staff.

-The ability to ensure all staff is exposed to constant training and refinement on an on-going basis.

-The ability to maintain good working relationships with all departments in the hotel.

-The ability to develop production schedules to meet Housekeeping and Food and Beverage requirements.

-The ability to participate in inventories of all uniforms, linens and supplies as well as an inspection checklist for Laundry/Valet.

-The ability to participate in the daily routine of receiving, handling, tagging, spotting, cleaning, pressing and packaging of all guest or staff clothes.

-The ability to requisition and handle all equipment and chemicals in Laundry/Valet as well as train those in the department in their proper use and care.

-The ability to monitor a maintenance program for all equipment developed by Engineering.

-The ability to establish and implement energy conservation policies and procedures. The ability to check washing formulas, making corrections and improvements whenever possible.

-The ability to maintain a clean and organized working environment in the Laundry/Valet department at all times.

-The ability to handle telephone calls professionally and courteously with a helpful attitude to the guest and to fellow employees.

-The ability to assist in the pick-up and delivery of guest clothing.

-The ability to respond properly in any hotel emergency or safety situation.

-The ability to perform other tasks or projects as assigned by hotel management and staff.

-Promote the health, safety and welfare of employees within hotel.

-Provide information, instruction and supervision to employees, guests, contractors and visitors so that safe working procedures are followed at all times

To report for duty punctually, wearing the correct uniform and name badge at all times.

**GENERAL**

-Communicate effectively with all other departments

-Ability to work a flexible roster

-Attend meetings, training sessions and any other required meeting or training session.

-Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.

-Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.

-Consistently meet hotel standard of room presentation.

-Able to meet productivity targets.

-Guest satisfaction and feedback

-Achieve on time completion of all rooms under supervision in accordance with hotel service standards.

**PERSONAL CHARACTERISTICS**

**Education**

-Secondary Education

- Fluent in English; spoken and written

**Experience**

- Previous Housekeeping Experience in a 4-5 Star Hotel

- Previous experience in Supervising a Laundry team

**Technical**

-Thorough understanding of correct manual handling techniques

- Understanding of safe chemical practices.

**Personal Attributes**

-‘Can do’ attitude and a high level of energy

-Professionally groomed

-Able to work well independently with mínimal supervision

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.