Recreation Attendant

2 days ago

Doha, Qatar voco Full time

**Your day to day**

-Keeps gym area and equipment neat and orderly.

-Carry out fitness assessments on members as required

-Conduct fitness programs and inductions

-Understand and advise members and guests on the correct usage of gym equipment

-Maintain cleanliness of reception, changing rooms, pool side and gym facilities along with kids club and game room.

-Promote the facilities to hotel residents and perspective members for membership.

-Handles Kids Club and game room

-Informs malfunctioning lighting and mechanical equipment.

-Assisting the guest in the use of the Spa - sauna, steam & hot tub.

-Adhere to all health and safety regulations

-To maintain the appropriate attitude and physique to reflect and promote the image of recreation and fitness center.

-Adhere to all health and safety regulations

-Present at the recreation reception and answers the phone, obtains and delivers phone messages.

**What we need from you**

**GENERAL**

-Communicate effectively with all other departments

-Ability to work a flexible roster

-Attend meetings, training sessions and any other required meeting or training session.

-Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.

-Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.

-Consistently meet hotel standard of room presentation.

-Able to meet productivity targets.

-Guest satisfaction and feedback

-Achieve on time completion of all rooms under supervision in accordance with hotel service standards.
**PERSONAL CHARACTERISTICS**

**Education**

- Ability to speak and understand English, Arabic is preferred but not mandatory.

- Able to read and write English
- **Experience**

-Prior Recreation or Housekeeping experience

**Technical**

-Thorough understanding of correct manual handling techniques

**Personal Attributes**

-‘Can do’ attitude and a high level of energy

-Professionally groomed

-Able to work well independently

**How do I deliver this?**

**We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG**®** hotels.**

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- **True Attitude**:being caring, wanting to make a positive difference, and building genuine connections with guests
- **True Confidence**: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- **True Listening**: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- **True Responsiveness**: is about providing guests with what they need, and doing so in a timely and caring manner

**What we offer**

We’ll reward all your hard work with great salary and benefits - in addition to career development, employee room discounts and great work culture. Join us and you’ll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics.

We are an equal opportunities employer.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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