Associate Dining Room Supervisor

**General Information**:

- Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Food & Beverage - Services- Job Type- Full-time Permanent**Job Summary
- The Associate Dining Room Supervisor will oversee the daily operations of the staff dining room to ensure it offers exceptional dining experience to hotel associates. This role involves maintaining a well-stocked, clean, and organized space, managing coffee and beverage orders, and ensuring that standards of hospitality are upheld. The supervisor will also lead a small team of attendants, coordinate orders, and ensure that all service areas reflect the hotel’s commitment to excellence.

**Essential

**Responsibilities**:
- Ensure that the dining room delivers high-quality service aligned with the hotel’s brand promise.
- Maintain positive and collaborative interactions with associates, fostering an inclusive and friendly environment.
- Supervise the Associate Dining Room Attendant team, providing support and guidance to achieve daily service goals.
- Take ownership of handling associate complaints professionally and resolve issues promptly.
- Model exceptional behavior to motivate staff and uphold hospitality standards.
- Maintain complete knowledge of the dining room’s capacity, layout, and service times.
- Oversee table settings, beverage stations, and display setups according to service standards.
- Ensure coffee and beverage supplies are consistently ordered, replenished, and available for smooth operations.
- Conduct daily inspections of the dining area, ensuring cleanliness, organization, and compliance with safety and sanitation regulations.
- Manage inventory of condiments, coffee, and tea supplies, ensuring stock levels align with operational needs.
- Oversee the setup of service stations, ensuring proper presentation of condiments, beverages, and tableware.
- Complete opening duties, including:

- o Ensuring all necessary supplies are transported from the storeroom.
- o Checking stock levels and organizing beverages (tea, coffee, syrups).
- o Setting tables according to service standards.
- Manage closing tasks, including:

- o Storing all reusable goods properly.
- o Cleaning and resetting tables for the next meal period.
- o Restocking and organizing all beverage stations.
- Complete all closing reports assigned.
- Exhibit a friendly, helpful and courteous manner when dealing with all employees.
- All other duties as required.

**About Us**:

- Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city’s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world’s pinnacle of private luxury living and contemporary style in Qatar.